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Here, you’ll find all the systems the Behind the Beams shop integrates with and how to set them up.

Integrated
Systems

W

e work with some amazing systems to create the Behind the Beams products. If you recently purchased one of our products, check your download sheet sent to your email with information on how to access the files. If you need help with one of our integrated systems, please visit the links above for more information on how to navigate and set up your account.

Frequently Asked Questions

What forms of payment do you accept?

We accept credit or debit card payments (Visa, Mastercard, American Express, Discover, Diners Club, JCB) through Stripe and PayPalWeb payments such as Apple Pay and Google Pay. Stripe and PayPal may not be available in your country. Check here if Stripe is available in your country. Check here if PayPal is available in your country.

why is sales tax charged on these products?

Our LLC is structured within the state of Iowa which requires sales tax applied to specified digital products (as of January 1, 2019). All our products are subject to Iowa sales tax, local option sales tax, and use tax.

Are these products applicable outside the united states?

Our digital products are available primarily for a U.S. based audience with measurements, verbiage, and budgets based on the Imperial system and U.S. dollars.

what is your refund policy?

We do not currently offer returns or refunds for our digital products. Please email us at support@behindthebeams.co if you have any concerns and we will assist you as best we can.

who do I contact with questions about the product?

Email us at support@behindthebeams.co. We typically reply within 24 hours and will be happy to answer any questions you have.

Contact

Need additional support? Simply reach out and we'll help in any way we can.

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